Dear Valued Customer,

Hello, and thank you for choosing Fiido.

We are pleased to inform you that FIIDO bikes are shipped directly from our local warehouse, allowing for prompt delivery. For accessories, shipping is handled from our warehouse in China, typically requiring 10-20 days. We have received your feedback, along with input from other customers, and want to assure you that user experience is our top priority at the FIIDO team. We are committed to continually optimizing our processes. Once again, thank you for choosing FIIDO.

Warm regards,
The Fiido Team