Dear Rider,
Thank you so much for recognizing both the quality of our product and our service! We completely understand the difficulties you had during installation, and we’re glad that we could assist you in time. Your satisfaction means a lot to us, and we’ll keep working hard to ensure every rider enjoys a smooth and pleasant experience. Wishing you many happy rides! ‍♂️

Dear valued customer,

Hello, and thank you for choosing Fiido. We sincerely apologize for any scratches incurred during the transportation process. Please feel free to contact our after-sales service team at support@fiido.com, and they will assist you in resolving any issues you may have. Please rest assured that customer experience is of utmost importance to the Fiido team, and we are continuously working to optimize our processes. Once again, thank you for choosing Fiido.

Best regards,
The Fiido Team